COVID-19  Last Update 22nd September 2020

WHAT WE ARE DOING AT ICE QUEST

 

We are currently Closed for all our 3 activities - but will be opening again on Sat 3rd October. The Booking System is open NOW and ready to take your booking, welcome back...

We wanted to reassure everyone that the 'Rule of 6' limits will not impact the daily running of our activities here at Ice Quest... our fully trained staff will help organise you into groups of no more than six, this includes parents/organisers.

 

Laser Quest 🔫 - is an organised group activity where we are able to easily split groups where needed and also ensure social distancing rules.

 

Ice Skating ⛸ - we will split you into seating area's of no more than six people to fit your skates,  we are reducing the capacity of the Ice Rink and now only allowing 40 people on the rink at any one time, this will ensure social distancing and will provide a safer experience than other ice rinks in the country.

 

Escape Rooms 🔐 - is an organised indoor activity, groups/bubbles of up to 6 people are able to use the escape rooms as normal, it does not matter if you are from the same household or not. All groups up to 6 people are permitted as per the Government Guidelines and we have been instructed to make you all aware that this falls in line with Covid Compliance. This is the same for any escape room operation in the UK.

 

Children's Parties are still fully operational and can be booked for groups larger than 6.  We will just separate you into tables of no more than 6 people.

 

Face coverings are to be worn in the building unless you are exempt for health reasons. We will ensure Social distancing laws will be in place throughout your visit to us. Cleaning procedures are in place to ensure everything is safe and you will see our team constantly cleaning around you and after you have completed your activities. Track and trace is in place and we will give you some information on your arrival of how your visit will be made safe for you and your party.

 

We haven't left a stone unturned to ensure your safety which will therefore allow you to relax and enjoy your visit when you are here. If you do have any questions regarding bookings, your first visit, activities etc. please do not hesitate to contact us via email (info@icequest.co.uk), through our website (Ice Quest Malvern) or via Facebook. We will reply within an hour or two at the most.

 

We look forward to seeing you all soon!

 

Ice Quest Team 🎉

You maybe asked to wait outside in our 'Greet Marque' on arrival then our friendly staff will bring you through or taken out via another exit after your activity.


 

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CONTACT INFORMATION

Address - Spring Lane North, Malvern, WR14 1BU

Telephone - 01684 575222

Email - info@icequest.co.uk

Facebook - Ice Quest Malvern / Clue HQ - Malvern

A member of staff will be in to take your bookings/queries for 12 - 5, Monday to Friday and from 10am on Saturday and Sunday. 

Website proudly Created by Scott William Smith

Booking System provided by

SMART Entertainment

Terms and Conditions

01684 575222