COVID-19 Last Update 1th July 2020
WHAT WE ARE DOING AT ICE QUEST
We are currently closed for all our 3 activities - but will be opening our Escape Rooms & Laser Quest shortly. Watch out for our announcements on our media platforms soon....
We care deeply about your well being and how you may be concerned about the current Coronavirus situation.
The health of you and also our Ice Quest Team is our absolute priority. You can be assured that health and safety has been at the forefront within all of our daily procedures.
All Ice Quest employees are fully aware of the current requirements and are undertaking extreme levels of health & safety to ensure that the highest possible hygiene standards are maintained, throughout Ice Quest.
Our promise is to be Covid Compliant at All Times
All staff have been fully briefed daily on hygiene.
All staff wash their hands on entry to work and throughout the day.
All Ice Skates, LQ Packs & Escape Rooms are cleaned after each use with 70% alcohol wipes or antiviral disinfectant.
All tables are disinfected thoroughly throughout the day.
All public areas are disinfected regularly throughout the day.
We will be maintaining this high level of sanitising on a daily basis and with intense scrutiny.
We would also like to take this opportunity to personally thank you for your continued support and loyalty.
For Now ......
When we are NOT open - when we are Let's Play it Safe
Bookings must be from same household or bubble
When booking with us you are declaring this is the case.
Face Coverings must be worn by customers & staff and be government compliant. By all means wear a visor style if you prefer This must be worn for the entire visit to Ice Quest
Please all book in advance and arrive exactly at the right time, you can wait in your car if you are early. All payments should be settled in advance online or by telephone. Contact payments can be accepted and any cash we have to give out will be sanitised and handled by a member of staff wearing disposable gloves.
Obviously - do not travel to us if you are showing any signs of Covid 19 (NHS Website is updated regularly with symptoms)
This does also apply to our team members too, although it would be rare, be aware we may cancel short notice if they show any symptoms. Your game will then be changed to suit you.
You maybe asked to wait outside to avoid other groups.
Non contact temperature tests will be taken by our staff before entering the premises.
Key touch points will be sanitised regularly including toilets.
We must all keep the 1m + social distancing wherever possible. You will be asked to wash or sanitsie your hands before using any of our activities. All our fun smoke effects have been temporarily removed.
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